SHIPPING POLICY

IS SHIPPING FREE?

Yes, Shipping is FREE all over India.

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 5 to 14 days for your order to arrive Or Depand on Location 

Please note that dyeable and muqaish work articles require a little extra time for dispatch, as mentioned in the estimated delivery time.

Order Cancellations: Cancellations are only available within 1 hour of placing the order, as the items move into the production process immediately. Thank you for your understanding! 💖



CAN I TRACK MY ORDER?
After order you receive instant notification or update through ship rocke

Estimate Delivery date



WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

Its Never Happen

All of our orders are sent with insured shipping and handling. If an order gets stuck somewhere, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

Partial Payments

  • We accept partial payments for certain orders.

  • Please note that partial payments are non-refundable after 1 hour of order placement, as our products are specially handcrafted and prepared on demand.

  • If you wish to cancel within 1 hour, you may request a refund of your partial payment. After this period, cancellations or refunds will not be accepted.

Delivery & Missed Attempts

  • Our courier partners will attempt delivery up to 3 times.

  • If the package is not received within these attempts, the order will be returned to us (RTO).

  • In case of RTO due to missed delivery attempts or incorrect address, the customer will be responsible for re-shipping charges if they wish to have the order shipped again.

Prepaid Orders (Recommended)

  • To ensure a seamless shopping experience, we recommend choosing prepaid payment options.

  • Benefits of prepaid orders:

    • ✅ Faster processing and delivery

    • ✅ No COD (Cash on Delivery) charges

    • ✅ Additional discounts on selected products


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